Walt Disney World Annual Passholders received an email reminder regarding park passes. Decisions need to be made!


Dear Valued Annual Passholder,

It has been a pleasure to begin welcoming our cherished Annual Passholders back to the magic of Walt Disney World®. We understand how much excitement goes into each Disney visit and we recognize that the recent changes have altered the way that you use your pass. Through these uncertain times, we sincerely hope you will stay with us as an Annual Passholder and a valued member of the Walt Disney World® family. On July 14, we sent you an email that communicated the options you have to manage your annual pass, whether you elect to cancel or retain your pass. We truly hope you will choose the latter, but respect your need to do what is right for you and your family.

As you make your decision, we want to clarify our refund policy for Annual Passholders on the monthly payment plan. Please click here to view the policy and learn more about how refunds (if applicable) will be calculated.

As a reminder, if you have not already made your decision to cancel or continue your pass, you have until midnight (eastern daylight time) on August 11, 2020, to make the decision by following the directions in the July 14 email. If you are comfortable with your existing decision to stay in the Annual Passholder program, no further action is needed. If you don’t have your July 14 email or feel you need assistance in making a decision or would like to change a decision you made previously, please call V.I.PASSHOLDER Support at 407-939-7277.

Thank you for your patience as we work through these unprecedented times together. We appreciate you being a part of the Walt Disney World® Passholder family and we look forward to welcoming you back, now, and in the years to come.

Disney Destinations, LLC.

From Disney’s website-

Also another reminder! Annual Passholders 30% merchandise discount ends this week as well. This is also valid for purchases on shopDisney.

Michele
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