This morning D23 sent us the letter that will be going out with D23 Expo ticketing in a few weeks. With the Expo 30 days away D23 was nice enough to share the 2017 D23 Expo StorePass and StagePass information with us. Also included in the letter is information on the 2017 D23 Expo Entrance Locations, Advance Lineup procedures, and new Security Policy with us to pass on to you! Please note that this year’s D23 Expo will in fact have a security screening policy with bag check and metal detectors so please make sure you take this into account when packing your bag and designing your costumes!



We are thrilled to have you as our guest at D23 Expo 2017: The Ultimate Disney Fan Event at the Anaheim Convention Center in Anaheim, California. Enclosed, please find your admission ticket(s) to the event.
PARKING Public parking is available at the Anaheim Convention Center for a nominal fee. Please allow ample time for parking,as some lots may be off site and will have shuttle service to convention center entrance. Note: Overnight parking is prohibited at the Anaheim Convention Center.
TICKETS Present your ticket at the event entrance, and pick up your complimentary lanyard so you can have your ticket visible throughout the Expo. You do not need to register on site for the event. The QR Code on your ticket contains your name and email address. Present it at participating booths to receive additional information about exciting offers.
DAILY HOURS  Daily Event Hours are 9 a.m. – 7 p.m. (all Guests)
ENTRANCE LOCATIONS Entry for the Show Floor and all stages is through the Anaheim Convention Center lobby. Upon arrival, follow signs and event staff directions for entry.
SECURITY CONSIDERATION To ensure the safety of event attendees, all Guests will be required to go through a security screening process at the entrance of the event, including bag check and metal detection. Please allow ample time when planning your arrival.
ADVANCE LINEUPS Advance lineups for access to the Show Floor and Hall D23 (all Guests) will take place the evening prior to Friday, July 14 and Saturday, July 15. No overnight lineups will take place the evening prior to Sunday, July 16.
For Friday, July 14, lineups will begin on Thursday, July 13 at 10 p.m. For Saturday, July 15, lineups will begin on Friday, July 14 at 10 p.m. Upon arrival at the Anaheim Convention Center, please refer to signs and event staff members to direct you to the correct entrance for overnight or early morning queues.
For Sunday, July 16, the Show Floor and Hall D23 lineups will begin no earlier than 6 a.m. at the Grand Plaza area of the Anaheim Convention Center. To attend the presentations in Hall D23, enter through the main lobby and follow signs and event staff directions to the queue in Hall E.
Please do not bring anything that cannot easily be stored in a backpack or smaller-size bag since there is no place to store/check items until the Show Floor opens. Please do not leave items unattended. A concession stand offering a limited menu will be open in Hall E for your convenience. No re-entry is allowed, and all members of your party must be present (no holding space in line for others to join later).
HALL D23  The Hall D23 queue is located in Hall E at the south end of the convention center. To attend the presentations in Hall D23, enter through the main lobby and follow signs and event staff directions to the queue in Hall E. Recording devices will not be allowed at select Hall D23 presentations. An option to secure your camera or smart phone will be available for those presentations. Please check D23Expo.com or the D23 Expo mobile app for the most up-to-date information.
D23 GOLD MEMBER BENEFITS Guests who are D23 Gold or Gold Family Members will enjoy the following benefits at this year’s D23 Expo:

  • Priority seating for presentations in Hall D23 and the D23 Expo Arena (limited availability)
  • A complimentary Expo-exclusive gift (available for pickup in Hall A and limited to one per D23 Gold Member attending the Expo)
  • Special offers and discounts from Disney partners including, Havaianas, Ozobot, Steiff, and Thomas Kinkade

D23 Gold Members must show their valid D23 Gold Member IDs for all benefits.
For D23 Gold Member priority seating, D23 Gold Members may bring one Guest and D23 Gold Family Members may bring up to three Guests. All members of your party must be present at time of entry to the queue (no saving). Priority seating is limited at each Hall D23 and D23 Expo Arena session, and the priority queue will be closed one hour prior to the scheduled session start time or once capacity is reached, whichever is first. Should the priority queue reach capacity, D23 Gold Members will be directed to the general seating or stand-by queue, if available. Priority seating is not reserved seating, but allows first access to general admission seating.
Please visit D23Expo.com, the D23 Expo mobile app, and the D23 Expo 2017 Souvenir Guide for further details.
Not a D23 Gold Member? Sign up at D23.com or visit our D23 Fan Club Services window located outside near the D23 Expo Arena at the Anaheim Convention Center to take advantage of other Expo exclusives for D23 Gold Members!
STAGEPASS TICKETS Back by popular demand, a limited number of StagePass tickets are available, at no additional charge, to guarantee seating at select sessions at D23 Expo Arena, Stage 28, and the Walt Disney Archives Stage. There will be standby queues at all stages should you not receive a StagePass for a session.
How Does StagePass Work?

  • To receive a StagePass please visit the StagePass Distribution Center located in Hall A.
  • Select which session you wish to attend for the time block. Also select an alternate session in case tickets for your desired session are no longer available when you reach the ticket booth.
  • Present your D23 Expo admission ticket to receive one StagePass ticket for your selected session.
  • Arrive at the venue by 15 minutes prior to the start of the show with your StagePass ticket. If you do not arrive by this time, your seat will be filled by standby Guests.

StagePass tickets will be distributed according to the following schedule:
StagePass Distribution Hours:
Sessions starting prior to 11 a.m. – Not Available (Proceed to stage.)
Sessions starting from 11 a.m. – 2:30 p.m.- Distribution starts at 9 a.m. (Until ticket inventory is depleted.)
Sessions starting at 3 p.m. & later: – Distribution starts at 12:30 p.m. (Until ticket inventory is depleted.)
STOREPASS TICKETS A limited quantity of StorePass tickets will be available for priority entry to the following D23 Expo shopping locations: Disney Dream Store, Disney Store, and Mickey’s of Glendale. Guests are limited to one StorePass ticket, until inventory is depleted, for a single shopping location each day. There will be standby queues at all locations should you not receive a pass for that day.
How Does StorePass Work?

  • Starting at 9 a.m., and while tickets last, visit the StorePass Distribution Center in Hall A.
  • Choose one shopping location and your preferred 30-minute timeslot between 11 a.m. – 5 p.m.
  • Present your D23 Expo 2017 admission ticket to receive a same-day StorePass ticket for your chosen shopping location.
  • Arrive at the shopping location at least five minutes prior to the start of your assigned timeslot with your StorePass ticket.
  • StorePass tickets are valid only for the timeslot printed on the ticket on the day the ticket is distributed.

For additional information and the latest updates, be sure to visit D23Expo.com and the D23 Expo mobile app (available just before the Expo in the iTunes and Google Play Stores). For any questions regarding your ticket(s), please contact [email protected].


Michele
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