Bob Chapek Comments on Likability, Park Reservation System & More

Bob Chapek is seemingly not concerned with being well-liked as the top executive of Disney.

Speaking at the Wall Street Journal’s Tech Live conference in Laguna Beach on Wednesday, Chapek — who has weathered a number of controversies since assuming the CEO role in early 2020 — said he didn’t prioritize his “personal feelings” in making decisions about Disney’s business.

“My own personal feelings aren’t really important. What’s important is how people think about our company, and so I take myself out of it. And I think that’s sort of the surprise, is everybody sort of wants to be loved and everybody wants everyone to like them,” he said. “But in this in this world, that’s not always necessary, so I wash all that away and say, ‘What do we want the ‘capital D’ Disney Company to stand for?’ And if we’re doing right by the ‘capital D’ Disney Company and can sleep at night, then I can be Teflon and know that we’re doing the right thing.”

Another hot topic is the Disney Park Reservation System. Disney goers overwhelmingly are not fans of it… however Chapek claims that the park passes “guarantee a great experience” for all guests. He says that the reservation system is here to stay.

Chapek said that Disney tries to “make everybody happy all the time,” but realizes that achieving that isn’t possible. So basically he deems what is best for park fans as well as shareholders.

WSJ Editor-in-Chief Matt Murray asked about criticisms of creative choices that have prompted the “woke Disney” label, Chapek replied with a different description. “We want our content to reflect the rich, diverse world we live in,” he said. “We live in a world now where everything seems to be polarized, but I think we want Disney to stand for bringing people together.” Pressed by Murray, “To be clear, you don’t think Disney’s too woke?” the exec responded, “I think Disney is a company that has survived for 100 years by catering to its audience and it’s going to thrive for the next 100 years by catering to its audience.”

What do you think about the comments made by Bob Chapek today? Do you agree or disagree?

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Michele Atwood is the Owner/Editor of The Main Street Mouse and it’s subsidiaries and author of the books “Moving to Main Street U.S.A.” “How Many Sleeps Till Disney?” and “How Many Sleeps Till Disneyland?” Michele also contributes Disney news to the Joe Kelley Morning Show on 107.3 WDBO in Orlando. She and her family made the move from Michigan to the Orlando area to pursue their Disney dreams. Michele is a life long Disney fan, and has two sons who have followed suit, each going on their first Disney trip before their first birthday’s. Part of the goal Michele has for The Main Street Mouse is not only to keep members informed, but to create somewhat of a Disney Family by relating to others through personal experiences and opinions. Also, Michele is making it a priority to share stories of inspiration and hope to other Disney Fans in an effort to share the Magic and hopefully make a difference in the lives of others. ~ I enjoy writing personal perspective blogs, doing TMSM Meet Ups for our readers, and keeping the constant interaction going with others, sharing the Disney Magic to people when they can’t be at their Happy Place.

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