Annual Passholder Charge Glitch – What We Know

Earlier today, some Walt Disney World Annual Passholders saw charges taken out of their accounts unexpectedly. Including us! The charges were random as some got charged for four months in one lump sum, some had two some had three.  It was a shock and we have been trying to find out what happened. Here’s what we know.

We are hearing that it’s a system glitch.  One of our followers said this regarding calling Disney- I was able to get through and received a greeting that said- we are aware of issues regarding multiple charges being taken from PASSHOLDERS bank accounts. It’s a mistake and Disney is working to reverse the charges. If you have further questions please stay on the line. Cast members do not have additional information at this time regarding charges.

So basically, if you were charged, Disney is aware and are working to refund accounts. A lot of people have said that they have not been able to get through on the phone to Disney, and rightfully so because I am sure they are being flooded with phone calls. Please be patient and hopefully this situation gets resolved as soon as possible. If we hear more details we will be sure to report it right away. Hang in there everyone!

Follow Me


Michele Atwood is the Owner/Editor of The Main Street Mouse and it’s subsidiaries and author of the books “Moving to Main Street U.S.A.” “How Many Sleeps Till Disney?” and “How Many Sleeps Till Disneyland?” Michele also contributes Disney news to the Joe Kelley Morning Show on 107.3 WDBO in Orlando. She and her family made the move from Michigan to the Orlando area to pursue their Disney dreams. Michele is a life long Disney fan, and has two sons who have followed suit, each going on their first Disney trip before their first birthday’s. Part of the goal Michele has for The Main Street Mouse is not only to keep members informed, but to create somewhat of a Disney Family by relating to others through personal experiences and opinions. Also, Michele is making it a priority to share stories of inspiration and hope to other Disney Fans in an effort to share the Magic and hopefully make a difference in the lives of others. ~ I enjoy writing personal perspective blogs, doing TMSM Meet Ups for our readers, and keeping the constant interaction going with others, sharing the Disney Magic to people when they can’t be at their Happy Place.

Michele has 6554 posts and counting. See all posts by Michele


Leave a Reply

The Main Street Mouse
%d bloggers like this: