From Walt Disney World-
Update on Walt Disney World Resort Operations — Including Theme Parks and Water Parks
The safety and well-being of our Guests and employees remains our top priority.
As a result of this unprecedented pandemic and in line with direction provided by health experts and government officials, Walt Disney World Resort will remain closed until further notice.
Below, you’ll find information on impacts to current and upcoming plans. Please continue to check back for additional updates.
We appreciate your patience and understanding.
Need to Adjust Your Travel Plans?
Walt Disney World theme parks, Disney Resort hotels and the Disney Springs area are currently closed and a reopening date has not been identified. For Guests who are interested in modifying their existing travel dates or making a new reservation for a future vacation, reservations are currently available for travel dates June 1 and later. As always, Guests are able to modify these bookings if Walt Disney World Resort opens before or after that time.
As we previously shared, unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a valid use period beginning March 12, 2020 through the closure will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.
To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through June 30. As a reminder, most reservations can be modified or cancelled online. If Guests need further assistance, they can reach us at the Disney Reservation Center through our online chat feature or by calling our reservation line.
Guests with impacted reservations during the closure period may be eligible for special offers when they call (407) 939-4251—including a package offer that includes a Disney dining plan.
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