Disney Parks Updates on Refunds, Annual Passes and More Amid Coronavirus Closures

As we reported yesterday, the parks at Walt Disney World will be closed as of Monday, March 16th through the end of the month due to Coronavirus concerns. Cast Members will still be paid, Disney Springs and Resorts will remain open as of now. We have had some questions regarding travel refunds and such and Disney put out some official information regarding these various subjects. Here’s what we found-

Update on Walt Disney World Resort Operations

Below, you’ll find information on impacts to current and upcoming plans. Please continue to check this page for additional updates.

TICKETS

May I get a refund on my ticket?
Unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a start date on or before March 31, 2020 will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020 you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.

Florida Resident Discover Disney Tickets may be used through July 31, 2020.

Guests who have purchased tickets for Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic from March 16, 2020 through March 31, 2020 will be automatically refunded.

ANNUAL PASSES

How does the closure of Walt Disney World impact annual passes?
Walt Disney World annual passes will be extended by the number of days the parks are closed, March 16, 2020 through March 31, 2020.

RESORTS

I have a future stay at a Disney Resort hotel while the park is closed. What does that mean for my vacation?
Guests who have not checked in for stays between March 16, 2020 through March 31, 2020 may modify or cancel their Disney Resort room reservation or Walt Disney Travel Company package up to their original check-in date. If no action is taken, Disney will automatically process a refund to the original form of payment within seven days of the original check-in date. If you did not book through Disney directly, please contact your travel professional.

What if I want to cancel a Disney Resort hotel reservation after the parks reopen?
We will waive all Disney imposed change and cancellation fees up to the date of check-in through June 30, 2020.

DINING & OTHER EXPERIENCES

I have a pre-paid dining reservation or experience reservation like Droid Depot during the time when the parks are closed. Will I receive a refund?
Yes. All pre-paid dining and experience reservations will be automatically refunded if scheduled between March 16, 2020 through March 31, 2020.

What happens to dining reservations that required a credit card at the time of booking?
Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.

FASTPASS+

Do I need to cancel my FastPass+ reservation scheduled for March 16, 2020 through March 31, 2020 when the parks are closed?
All FastPass+ reservations during this time period will be automatically cancelled.

Stay tuned to The Main Street Mouse for more information as we hear. You can also follow us and all of our social media accounts for more.

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Michele Atwood is the Owner/Editor of The Main Street Mouse and it’s subsidiaries and author of the books “Moving to Main Street U.S.A.” “How Many Sleeps Till Disney?” and “How Many Sleeps Till Disneyland?” Michele also contributes Disney news to the Joe Kelley Morning Show on 107.3 WDBO in Orlando. She and her family made the move from Michigan to the Orlando area to pursue their Disney dreams. Michele is a life long Disney fan, and has two sons who have followed suit, each going on their first Disney trip before their first birthday’s. Part of the goal Michele has for The Main Street Mouse is not only to keep members informed, but to create somewhat of a Disney Family by relating to others through personal experiences and opinions. Also, Michele is making it a priority to share stories of inspiration and hope to other Disney Fans in an effort to share the Magic and hopefully make a difference in the lives of others. ~ I enjoy writing personal perspective blogs, doing TMSM Meet Ups for our readers, and keeping the constant interaction going with others, sharing the Disney Magic to people when they can’t be at their Happy Place.

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