Disneyland Resort Cast Members Help Make Cinderella’s Crystal Coach Accessible to Guests with Mobility Issues

September 13, 2014

Tmsm

Here’s a feel good article that I thought was worth sharing….. enjoy!

Oregon couple Larry and Kelcie Ragsdale had the wedding of their dreams at the Disneyland Resort last week. The young couple’s lives changed in an instant when Larry’s car was hit by a drunk driver the night he was going to propose to Kelcie. He survived the crash but was left with severe head trauma that requires him to use a wheelchair. Thanks to their generous community, the couple was wed in a beautiful Disney Fairytale Wedding. The bride- and groom-to-be were transported like royalty to the ceremony in Cinderella’s crystal coach, thanks in part to the cast members who make up the CastABLE diversity resource group (DRG).

As you may have read in a recent Disney Parks Blog post about our military DRG, SALUTE, these groups serve as resources to the company and our cast by sharing the unique perspectives and contributions that diverse communities can offer. Cast members in CastABLE often work with Disney designers and technicians to ensure accessibility for guests with mobility issues. These cast members also worked with the Disneyland Resort Entertainment, Safety and Disney Fairytale Weddings teams to customize Cinderella’s crystal coach to allow for a portable lift system to transfer a person with mobility issues into the coach.

The Genie Transportation Services

The team not only looked at safety requirements with the design of the ramp, transference and familiarization with the horses drawing the carriage, but also focused on staging the coach and beautifying the railings to ensure that the experience adds to each couple’s special day.

“They had already done a really good job of modifying the coach,” said CastABLE’s Michelle Beausoliel-Smith, part of the testing team. “We helped them better understand how a person with mobility issues would use the system. It is truly gratifying as a cast member and to be able to participate in those feedback sessions, and know that in a small way I’ve helped someone’s wedding dream come true.”

Disneyland Resort Cast Members Help Make Cinderella’s Crystal Coach Accessible to Guests with Mobility Issues by Melanie Vogel: Originally posted on the Disney Parks Blog

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Michele Atwood Founder & Editor-in-Chief, The Main Street Mouse
Michele Atwood is the founder and Editor-in-Chief of The Main Street Mouse, one of Florida's leading Disney and theme park news sources since 2010. A credentialed Disney Partner and media professional, Michele serves as a theme park contributor and insider for Fox 35 Orlando and WDBO radio covering Disney and Central Florida attractions. Michele has also contributed to the Orlando Sentinel, WESH 2, and Spectrum News 13. Michele is the published author of four books — "Moving to Main Street U.S.A.," "How Many Sleeps Till Disney?," "How Many Sleeps Till Disneyland?" and "Daydream Believing: Confessions of a Grown Up Princess" and is co-owner of the House of Mouse Expo and Lost Princess Apparel. With over a decade of hands-on coverage of Walt Disney World, Disneyland, Disney Cruise Line, and Central Florida theme parks, Michele brings firsthand expertise and media access to every story she covers. Get my new book here! https://amzn.to/4oNqlBg



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