Disneyland Resort Cast Members Help Make Cinderella’s Crystal Coach Accessible to Guests with Mobility Issues


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Here’s a feel good article that I thought was worth sharing….. enjoy!

Oregon couple Larry and Kelcie Ragsdale had the wedding of their dreams at the Disneyland Resort last week. The young couple’s lives changed in an instant when Larry’s car was hit by a drunk driver the night he was going to propose to Kelcie. He survived the crash but was left with severe head trauma that requires him to use a wheelchair. Thanks to their generous community, the couple was wed in a beautiful Disney Fairytale Wedding. The bride- and groom-to-be were transported like royalty to the ceremony in Cinderella’s crystal coach, thanks in part to the cast members who make up the CastABLE diversity resource group (DRG).

As you may have read in a recent Disney Parks Blog post about our military DRG, SALUTE, these groups serve as resources to the company and our cast by sharing the unique perspectives and contributions that diverse communities can offer. Cast members in CastABLE often work with Disney designers and technicians to ensure accessibility for guests with mobility issues. These cast members also worked with the Disneyland Resort Entertainment, Safety and Disney Fairytale Weddings teams to customize Cinderella’s crystal coach to allow for a portable lift system to transfer a person with mobility issues into the coach.

The team not only looked at safety requirements with the design of the ramp, transference and familiarization with the horses drawing the carriage, but also focused on staging the coach and beautifying the railings to ensure that the experience adds to each couple’s special day.

“They had already done a really good job of modifying the coach,” said CastABLE’s Michelle Beausoliel-Smith, part of the testing team. “We helped them better understand how a person with mobility issues would use the system. It is truly gratifying as a cast member and to be able to participate in those feedback sessions, and know that in a small way I’ve helped someone’s wedding dream come true.”

Disneyland Resort Cast Members Help Make Cinderella’s Crystal Coach Accessible to Guests with Mobility Issues by Melanie Vogel: Originally posted on the Disney Parks Blog

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Michele Atwood is the Owner/Editor of The Main Street Mouse and it’s subsidiaries and author of the books “Moving to Main Street U.S.A.” “How Many Sleeps Till Disney?” and “How Many Sleeps Till Disneyland?” Michele also contributes Disney news to the Joe Kelley Morning Show on 107.3 WDBO in Orlando. She and her family made the move from Michigan to the Orlando area to pursue their Disney dreams. Michele is a life long Disney fan, and has two sons who have followed suit, each going on their first Disney trip before their first birthday’s. Part of the goal Michele has for The Main Street Mouse is not only to keep members informed, but to create somewhat of a Disney Family by relating to others through personal experiences and opinions. Also, Michele is making it a priority to share stories of inspiration and hope to other Disney Fans in an effort to share the Magic and hopefully make a difference in the lives of others. ~ I enjoy writing personal perspective blogs, doing TMSM Meet Ups for our readers, and keeping the constant interaction going with others, sharing the Disney Magic to people when they can’t be at their Happy Place.

Michele has 6607 posts and counting. See all posts by Michele

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